Nordic eHealth Benchmarking

Towards Evidence Informed Policies

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Available online: https://pub.norden.org/temanord2020-505/ Abstract [en]: The Nordic eHealth Research Network (NeRN) was established by the Nordic Council of Ministers (NCM) eHealth group in 2012. The objective was to develop, test, and evaluate a common set of indicators for monitoring eHealth in the Nordic countries, Greenland, Faroe Islands and Aaland, for use to support the development of Nordic welfare.The results of the network's first three mandate periods were published in the Nordic Council of Ministers reports. Links can be found on the NeRN web page: https://thl.fi/en/web/thlfi-en/research-and-expertwork/projects-and-programmes/nordic-ehealth-research-network-nern This publication reports the outcomes of the fourth mandate period focusing on five tasks: 1. New analysis of eHealth policies in the Nordic countries. 2. Updating common indicators in accordance with emerging new policy goals. 3. Developing a Nordic model survey to monitor citizen views on eHealth. 4. Cyber security in the Nordic Countries. 5. Personas for users of indicators of eHealth availability, use and outcome in the Nordic countries.



Personas for users of indicators of eHealth availability, use and outcome in the Nordic countries

In the effort to develop indicators for measuring availability, use and outcome of eHealth a recurring question is: Who can benefit from the indicators we develop? The target group for policy strategies and evidence of status is very broad and complex. It is a real challenge to ensure that data and information is communicated to the right persons in a comprehensible form. Developing fictional personas can be a way of improving the way we work.


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