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Building engagement and healthy organisations

Validation of the Nordic Questionnaire on Positive Organisational Psychology (N-POP). The Third Report from the Nordic Project

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The main aim of the project was to investigate the predictors of positive work-related states and attitudes, e.g. work engagement, meaning at work and personal growth, and healthy organisations. A questionnaire on these positive factors at work were pilot-tested through a data collection in chosen companies in Norway and Sweden. The results of these studies were used as a base for a preliminary validation of the Nordic Questionnaire on Positive Organisational Psychology (N-POP) published in this report. It is concluded that the N-POP constitutes a reliable and valid instrument. The concluding summary suggests that the concepts of work environment, health and productivity do indeed seem able to flow together to reach an optimal point at which well-being at the individual level is coexistent with efficient and productive work organisations.

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Method

The Swedish participants were employed in a medium-sized bank and worked within financial services and within departments such as private marketing, development and administration. The bank is tied to a larger business group within the trade area and has about 300 employees, including the headquarters, which were not included in the study. A web survey was sent to 147 people. After three reminders the questionnaire was answered by 119 people, a response rate of 81 per cent. Some departments did not allow the web survey for safety reasons so instead a paper questionnaire was used. We sent out 100 paper questionnaires and received 61 answers after three reminders. The overall response rate was thus 73 per cent. The Swedish survey consisted of 118 items that were essentially sub-questions of different scales and background questions (see Appendix B). The respondents were anonymous. For an overview of the Swedish questionnaire, see Appendix C.

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